Text Messaging (SMS) privacy statement
The Milestone Center for Integrative Health, LLC
16A Bel Air South Parkway, Bel Air, MD 21015
Phone: (410) 929-3455 Fax: (443) 819-1317 Email: info@milestone365.com
We may communicate with patients via SMS (text messaging) for appointment reminders, scheduling, and limited administrative purposes. Text messaging is used for convenience only and is not intended for urgent or emergency communication. Your mobile phone number and related messaging data are used solely to communicate with our practice. We do not use text messaging for marketing purposes, and we do not sell or share mobile phone numbers with third parties except as necessary to deliver messages or as required by law. Text messaging may not be fully secure. By choosing to communicate with us via SMS, you acknowledge and accept this risk. You may opt out of receiving text messages at any time by replying “STOP” or by contacting our office. If you have questions about our text messaging practices or wish to update your communication preferences, please contact: The Milestone Center for Integrative Health, LLC, Phone: (410) 929-3455, Email: info@milestone365.com
SMS Terms and Conditions
The Milestone Center for Integrative Health, LLC
16A Bel Air South Parkway, Bel Air, MD 21015
Phone: (410) 929-3455 Fax: (443) 819-1317 Email: info@milestone365.com
By providing your mobile phone number and opting in to receive SMS (text messages) from The Milestone Center for Integrative Health, LLC, you agree to the following terms and conditions.
Types of Messages
You may receive text messages related to your care and interactions with our practice, including but not limited to:
Appointment reminders and confirmations
Scheduling or rescheduling notifications
Administrative or practice-related updates
Limited follow-up or care coordination messages
Text messages are not used for marketing purposes and are not intended for urgent or emergency communication.
Message Frequency
Message frequency may vary based on your care needs and interactions with the practice. Typically, patients may receive a small number of messages per month related to appointments or administrative matters.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. The Milestone Center for Integrative Health, LLC is not responsible for any charges incurred by your mobile carrier.
Privacy
Your privacy is important to us. Information shared via SMS is used only to communicate with you regarding your care or practice-related matters. For more information on how we protect your information, please review our comprehensive privacy policy on your patient portal.
Help and Support
If you need assistance or have questions about our text messaging service, reply HELP to any message or contact us directly at:
Phone: (410) 929-3455
Email: info@milestone365.com
Opt-Out
Participation in SMS messaging is voluntary. You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-enroll.
Emergency Notice
Text messaging should not be used for emergencies or urgent medical or mental health concerns. If you are experiencing an emergency, please call 911 or go to the nearest emergency room.