Client Resources
Whether you're preparing for your first appointment or have been part of the Milestone community for some time, you'll find helpful information and links below to make managing your care as simple as possible.
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If You Need Help Now
If you or someone you care about is experiencing a mental health crisis, you do not have to manage it alone. Help is available.
The Milestone Center is an outpatient practice and does not provide emergency or 24-hour crisis services. Messages submitted through this website, email, voicemail, contact forms, or the patient portal are not reviewed immediately and should not be used for urgent or emergency situations.
If there is an immediate threat to your safety or the safety of someone else, a medical emergency, or you are unable to remain safe, call 911 or go to the nearest emergency department.
For immediate mental health or emotional crisis support:
Call or text 988 to reach the 988 Suicide & Crisis Lifeline, available 24 hours a day, 7 days a week.
For local crisis support in Harford County:
The Klein Family Center provides 24/7 crisis counseling and Mobile Crisis Response.
1-800-NEXT-STEP (1-800-639-8783)
Walk-in crisis services are also available at the Klein Family Center in Bel Air daily from 9:00 AM–9:00 PM, including holidays.
If you are unsure whether your situation is an emergency, it is always appropriate to seek immediate help.
New and Prospective Clients
Interested in becoming a Milestone client?
We're honored that you're considering The Milestone Center for Integrative Health as a partner in your care.
If you're interested in establishing care for yourself or your child, please click the button below and complete and submit the form to get started. A member of our team will then reach out, help you determine the next steps, and answer any questions you may have.
Preparing for Your First Appointment
To make your first visit as smooth and productive as possible, we ask all new clients to complete the required intake forms AND the patient history on their patient portal at least 48 hours before their initial appointment. This will help you get the most value from your initial consultation. If you have a new appointment scheduled but have not yet gained access to your patient portal, please click the button below and complete and submit the form to request assistance.
Already have access to your patient portal?
Current Clients
Schedule a Follow-Up Appointment
Need to schedule your next visit? Please click the button below and complete and submit the appointment request form.
Request a Medication Refill
Medication refill requests should be submitted through your secure patient portal. Before submitting a refill request, please ensure your next follow up appointment is scheduled. This is not an emergency request form. Please allow up to two business days for processing.
Submit Feedback
Your feedback matters. We are committed to providing compassionate, ethical, and high-quality care. If at any point you have concerns about your experience, we encourage you to share them with us directly so we can listen and respond.
You may use this form below to:
Provide general feedback or suggestions
Submit an anonymous review
Share a grievance or concern. All feedback is reviewed carefully, and grievances will be addressed in a timely and respectful manner. By sharing your concerns directly with us, you give us the opportunity to improve and resolve issues together.